Rental Truck Reviews (Penske and Budget are good)

View reviews of moving companies that our visitors have used, and came back to tell us about it.
tkuhe
Posts: 8
Joined: Mon Jan 17, 2011 2:56 pm

Re: Rental Truck Reviews (Penske and Budget are good)

Postby tkuhe » Mon Jan 17, 2011 4:22 pm

jacekrsx wrote:Date: 12/06
Move: Detroit to Chicago
Company: Penske (26-foot truck) plus car carrier
Cost: $340

Recently, I had to move my stuff from Detroit to chicago. I used Penske and I got to say, they were great.
Pricewise, the cheapest
Quality, their truck was clean and in good condition
Also, Oryginally, I had 22ft, but they didn't have one in stock so they upgraded me for free to 26ft.
I paid $340 with 3 days included even I only needed for 1 day.

I will use them again!


Did you buy any of the insurance/coverage? I am about to rent a 26' trcuk and am not sure what to get extra.

Caliwa
Posts: 1
Joined: Sat Apr 09, 2011 8:28 pm

Re: Rental Truck Reviews (Penske and Budget are good)

Postby Caliwa » Sat Apr 09, 2011 8:32 pm

We had an awful, nightmare experience with Budget. I have detailed it on our blog @ www.spitzerstories.com if you care to read about it.

We chose to self-move to retain control over our belongings and picked Budget based on cost. We experienced a truck breakdown, missing equipment (car dolly) and horrendous customer service.

Please avoid Budget. I cannot state that strongly enough.

steveyf
Posts: 2
Joined: Thu May 19, 2011 1:07 pm

Re: Rental Truck Reviews (Penske and Budget are good)

Postby steveyf » Thu May 19, 2011 1:12 pm

Caliwa wrote:We had an awful, nightmare experience with Budget. I have detailed it on our blog @ www.spitzerstories.com if you care to read about it.

We chose to self-move to retain control over our belongings and picked Budget based on cost. We experienced a truck breakdown, missing equipment (car dolly) and horrendous customer service.

Please avoid Budget. I cannot state that strongly enough.


That's surprising. I've used Budget several times and have always been pleased with their service. The trucks were decent and I thought the price was a good deal compared to other services around.

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cat3126
Posts: 7
Joined: Sun Mar 27, 2011 9:29 am
Location: Arlington, MA

Re: Rental Truck Reviews (Penske and Budget are good)

Postby cat3126 » Thu Sep 01, 2011 8:51 am

Here's the scoop on Budget. I've been renting from budget for the better part of a decade as a mover, and up until last year they where great. The trucks where ALMOST as clean as penskes, but a bit cheaper. I have a great relationship with one of the local agents, and things have been great. However, this past year their trucks have not been maintained. In the past 6 I've rented I've had the following problems:
broken ramp (unsafe to use)
broken lift-gate (unsafe to use)
one truck did not have reverse (it worked on dead level ground, but couldn't hop a curb or go up a slight in cline)
I got in one and the check-oil light came on, so I mentioned it to the agent, they topped it off. It was a CAT diesel in a GMC, and it took 7-8 quarts of oil. which is pretty much a whole oilchange.

So I talked to someone I know that is in the know about such things at budget and apparently they've stopped paying their maintenance locations to work on the trucks (they don't do maintenance in-house but use some agents who also have garages to do the work). So none of them are getting the attention they used to.

The speculation is that they're running their fleet down and paying out dividends to the shareholders or something. Perhaps this is due to the economy or perhaps some sort of accounting trick with a parent company, who knows, but their trucks have been crap, that's for sure.

cat3126
Posts: 7
Joined: Sun Mar 27, 2011 9:29 am
Location: Arlington, MA

Re: Rental Truck Reviews (Penske and Budget are good)

Postby cat3126 » Thu Sep 01, 2011 8:52 am

oh, and the fleet was always within a few years of being new, but I haven't seen a truck any newer than 2006 from them recently.


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