Maryland law requires household goods movers to provide the following:
1. Written Estimate
(a) separately identify each household goods moving service that the mover will provide and the price of each service;
(b) Separately Identify each fee that consumer will or may be required to pay
(c) State the estimated total price
(d) State the time and method of payment for the household goods moving services
(e) Clearly state whether the estimate is Binding
2. Binding Estimate- Consumer is not required to pay more $$ than what is in the binding estimate.
3. Non-binding Estimate- Consumer is not required to pay more 25% more than what is in the written estimate.
Violation of the statute is considered an unfair or deceptive trade practice under Maryland Law, subject to enforcement and penalty provisions provided for in the Maryland Consumer Protection statute (Title 13). In addition to civil penalties, a mover that violates this statute is subject to other civil and criminal penalties.
If you've been overcharged, please respond to this posting.
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