To Corporate Relocations Specialist personnel...

A forum for questions and information about packing, loading and other helpful tips (not related to researching or selecting moving companies).
NYCMover
Posts: 577
Joined: Mon Mar 09, 2009 4:35 pm
Location: New York, NY

To Corporate Relocations Specialist personnel...

Postby NYCMover » Thu Sep 27, 2012 7:52 pm

Dear Corporate Relocations Specialist,

I realize that the vast majority of you do a thorough job and make everything as smooth as possible for your transferees. If that means you, then kudos for doing a great job and making everything smoother for everyone.

This post is really addressed to those who are less experienced about introducing transferees to the relo process. Many companies have an existing national account agreement in place with a specific agency/van line representative or independent mover. If your company is set up like that and you have a new transferee who has been approved for a full or partial relocation compensation package - please let that individual know right from the start that they should not contact movers on their own for estimates, because the procedure has to go through the proper channels

Many times each year, we get called to go do estimates for people who know their company is paying all or part of the move - but that same person is unaware that their company already has an existing contract in place with a specific agent/van line/mover, with pre-set rates, conditions and limitations. So, because they are unaware of this, they call the movers in to do estimates and after they're done, the reps involved get notified that the transferee's employer has a national account agreement with so-and-so van line and that the estimate they wrote for that person is invalid. This is also a waste of time for everyone involved.

Please, if you are moving someone for your company and your organization already has an agreement in place to handle it, let that transferee know from the start that you or the agent involved will contact them to set up an appointment for the survey/estimate to be done and under the right circumstances.

Thanks! :)

BillAdams
Posts: 775
Joined: Thu Jun 28, 2007 6:12 am
Location: Cos Cob, CT / Oxford, CT

Re: To Corporate Relocations Specialist personnel...

Postby BillAdams » Thu Nov 29, 2012 10:51 am

Just read this and I could not possibly agree more.
Very well written, too.
Thanks for posting this, as this situation is very real and it occurs many times per year.
"Twenty years from now you will be more disappointed by the things that you didn't do than by the ones that you did do, so throw off the bowlines, sail away from safe harbor, catch the trade winds in your sails. Explore, Dream, Discover."
-Mark Twain

NYCMover
Posts: 577
Joined: Mon Mar 09, 2009 4:35 pm
Location: New York, NY

Re: To Corporate Relocations Specialist personnel...

Postby NYCMover » Thu Feb 18, 2016 5:14 pm

I am posting on this thread again to push it back up to the top. Just had this happen again the other day where a customer called in for an estimate and after we gave it to him it turns out he's under a national account contract with a different Unigroup agent - therefore no pricing should have been discussed with him by us, but only by his HR Dept's contact person.

User avatar
Jeff.Walker
Posts: 1189
Joined: Fri Aug 28, 2009 10:32 am
Location: Central IL

Re: To Corporate Relocations Specialist personnel...

Postby Jeff.Walker » Fri Feb 19, 2016 8:04 pm

I've gone ahead and made this topic sticky.


Return to “Helpful Moving Information”

Who is online

Users browsing this forum: No registered users and 2 guests